Send an Inmate Money for Commissary and Telephone Calls (2024)

These are general guidelines for sending money to an inmate's trust account or commissary account; this is not specific to a particular facility, institution or jail. Inmates need money toaccess several privileges like weekly shopping at the commissary, making phone calls, usingthe email service where offered, using the electronic tablets where offered and paying theirco-pay when needing the medical or dental services. Some county jails even require a pernight payment for the jail’s expenses – required from the inmate.

What is commissary?

Commissary is a store within the correctional institution. Commissary day is usually heldonce a week and can only be enjoyed if the inmate has funds in their commissary account. An inmate's commissary account is like a bank account within the institution. If the inmatehas a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money ontheir books. The commissary sells clothing, shoes, snacks and food, as well as hygienic productslike soap, shampoo, and shavers. The commissary might also sell entertainment-relatedproducts like books, magazines, televisions, radios, playing cards, headphones, MP3 players,electronic tablets like an iPad (no internet access), songs and educational programming.

The commissary also sells is paper, envelopes, and stamps which allows the inmate to writetheir loved ones, friends and family. Most facilities will provide stamps and paper to inmateswho are indigent – no money in their commissary account for at least 30 days.

How to send money to an inmate

Sending money to an inmate varies from state to state, depending if it is county, state or federal,their ways of accepting money for inmates’ changes by the money transfer company they’vecontracted with.

Federal Prisons and some state level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systemsof say the California, Texas, Florida DOC or the FBOP to name a few. Some facilities will allowyou to deposit cash through the lobby window or at a standalone kiosk in the lobby or visitationroom. Most facilities will also accept a postal money order mailed to the institution’s inmatemailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctionaldepartments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or system like FBOP

Before sending any funds you should find out what online transfer companies the institutionyour inmate is incarcerated in uses. You can find this information on our site by navigating tothe facilities page click on the Money Transfer button under the address and phone number.
Pay close attention to the rules of the facility. Sometimes they will require money senders areon the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 ata time, but in federal, there is no limit.

Some of the money transfer firms are:
MoneyGram
• Western Union
• JPay
• OffenderConnect
• Access Corrections
• JailATM
• CommissaryDeposit
• Touchpayonline
• tigercommissary
• smartdeposit

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. Ifthe inmate has these financial obligations, they will be extracted from the inmate’s bankaccount. It may be a percentage or the entire amount depending on the situation. Werecommend inmates who are going into their bid contact the counselor and make anarrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is betterthan have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they should not and need money toget them out of or through a situation. It could be gambling, it could be extortion it could beother things you don’t need to know on this forum (for now). Set boundaries with your inmate.Tell them that “this is the amount I can send each month” and that is it. There are no extrasbeyond the boundary.

Also, NEVER send money to the account of another inmate on your inmate’s instruction. Thisis a sign that something is not right. If the corrections people discover this, and they do moretimes than not, it will result in some severe disciplinary action to the inmate, and certainlythe loss of all privileges.

Send an Inmate Money for Commissary and Telephone Calls (2024)

FAQs

Send an Inmate Money for Commissary and Telephone Calls? ›

Contact Info for Money Transfer Agents

How do I put money on my phone for someone in jail? ›

Friends and family should visit ConnectNetwork.com or call 800.483.8314 to set up an AdvancePay® account today! Friends and family members are also able to purchase phone minutes for an inmate's PIN Debit account by creating an Offender Phone account through ConnectNetwork.com.

How to put money on gtl phone? ›

To set up or fund a prepaid account, you have two options: Web- visit www.ConnectNetwork.com to create a prepaid telephone account, add funds to prepaid telephone accounts, view balances, and more. Western Union – Payments to your GTL AdvancePay® account may be made by visiting your local Western Union.

How do federal inmates make phone calls? ›

Inmates can make either direct-dial or collect telephone calls from federal prisons. When making a collect call, the recipient must agree to pay for the call. When making a direct-dial call, charges for the call are debited from the inmate's trust fund account.

How do you put money on their books? ›

If an inmate asks you to put “money on his book” so he can make commissary purchases there are several ways you can do it; You can MAIL in a money order or cash. We highly recommend that you don't send cash through the mail.

Can JPay be used for phone calls? ›

JPay Prepaid Phone Time is an easy way to prepay for phone calls with Incarcerated Individuals. This new service is only available in certain states. If you don't see a Phone Time option once you log in, then your Incarcerated Individuals are currently unable to receive JPay Prepaid Phone Time.

How do I put money on my phone for inmates to call securus? ›

You can make a deposit to their Securus Debit account 24/7/365 by using our website, free mobile apps or contacting us via phone. Funds placed in the Securus Debit account will become the property of the incarcerated individual and friends & family members will not be able to receive refunds on this account.

Are GTL and ConnectNetwork the same? ›

ConnectNetwork is GTL's authorized service for electronic payments, account management and enhanced services such as e-messaging/email. Visit ConnectNetwork.com to create an account and effectively manage your payments, create e-messages (where available) and keep track of your payments.

How do I send money to an inmate through ConnectNetwork? ›

How to Send Money to an Inmate's Trust Fund
  1. Find your inmate, then select the “Trust Fund” icon.
  2. Fill out the credit card information and amount you want to deposit, then hit “NEXT.”
  3. Review the payment information, then click “SUBMIT.”

What is the number for GTL balance? ›

You can create a telephone account, make deposits and view balances through the ConnectNetwork website. Customers can also use GTL's automated telephone system to create an account and make deposits with a credit card. The system is completely automated and can be accessed by calling 800-483-8314.

What apps do federal inmates use? ›

If a federal inmate wants to send and receive emails, they'll have to use the Corrlinks.com prison monitored electronic messaging program. The electronic messaging program provides an enormous benefit to federal inmates who want to communicate electronically.

What is the free text app for inmates? ›

GTL's GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go!

Will GTL calls be free? ›

Beginning January 1, 2023, all telephone audio calls made from an incarcerated person in a California state prison will be free of charge to the incarcerated person and their friends and families.

Do inmates know who put money on their books? ›

Notification from Family or Friends – Inmates may receive notifications from friends or family members who have deposited money into their commissary accounts. This could be through letters, phone calls, or visits, where the sender informs the inmate of the deposit.

What is the cheapest way to send money to federal inmates? ›

Send Money through Mail

A less expensive way to send money is through the U.S. Postal Service. Family members mustn't send the money directly to a person in prison. Instead, send the money to a central location that the Bureau of Prisons reserves for processing inmate money.

What can inmates do with money on their books? ›

Trust Accounts

*** This is a convenient way for the inmate to have more options with their deposited funds. For example, buying books, magazines, gift cards, gift baskets, canteen, etc… Once the debit/credit card transaction been approved, the funds then belongs to the inmate.

How do I set up a JPay phone account? ›

You can register your phone number by calling (877) 800-5729. A Correctional Billing Service agent will register your number and provide you with your pass code.

What is it called when you send money to someone in jail? ›

Electronic Funds Transfer (EFT)

Paid service with a fee. Funds post to an inmate account within 1 – 3 days.

What is the number to GTL? ›

How much is a 15-minute jail call in Ohio? ›

Table 5. Average jail calling rates in each state, 2021
State Average in-state per minute rate  Average 15 minute in-state call  
Ohio$0.20$3.03
Oklahoma$0.28$4.14
Oregon$0.20$2.98
Pennsylvania$0.20$3.03
46 more rows

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