You can send money to your loved one in our custody through their Inmate Trust Fund.
It is REQUIRED to have their Full Name, Date of Birth, Jail ID Number or Booking Number.
You can find this information on our Inmate Search page.
How Can I Send Money To An Inmate Trust Fund?
In-person
Travis County Correctional Complex (map)
Finance Bldg. #230
3614 Bill Price Rd.
Del Valle, TX 78617
Monday - Friday from 9:00 am - 3:00 pm (closed on Travis County holidays)
No credit/debit cards or checks are accepted. Money orders and/or cashier’s checks must be made, pay to the order of “Inmate Trust Fund” (no fees apply).
We do not accept money orders over $100 for deposit to an inmate trust account.
Inmate Trust Fund
(Inmate’s Full Name and Jail ID/Booking Number)
P.O. Box 1368
Del Valle, TX 78617
You can send a money order and/or cashier's checks made payable to Inmate Trust Fund – no fees apply.
It is REQUIRED that you include the inmate’s full name, jail ID/booking number, date of birth.
Please also include the sender's name and return address.
We do not accept money orders over $100 for deposit to an inmate trust account.
Western Union
Western Union® offers three convenient payment methods. All Western Union® deposits are received and posted the following business day. Credit/Debit cards accepted (Western Union® fees apply).
- Pay Online
- By phone at 800-634-3422; Spanish 800-325-0445. A discounted fee is available when you speak to a live operator.
- In person at a Western Union® retailer. Find a location near you or call 800-325-6000. Advise the agent/retailer that you are sending money to an inmate.
The following information is REQUIRED for all of the above deposit options:
Inmate Account: 7-digit Booking Number and Last Name
Example: 1234567Smith or 123457Gonzalesortiz (no hyphens or spaces, up to 23 characters)
Travis County Sheriff "code city": TCSOITF TX
Note: Western Union options are provided on this website as a convenient method for deposits and in no way ties the Travis County Sheriff’s Office (TCSO) to Western Union’s operations. All transaction fees go to Western Union® for providing these services. TCSO does not receive or collect money for these services. View the Western Union® website for a complete fee schedule. Western Union® links and instructions are subject to change at any time. Should you experience a problem please call Western Union® customer service at (800) 325-6000. Western Union® is a federally registered service mark of Western Union Holdings, Inc. and used with permission.
How Can An Inmate Receive Commissary?
There are two ways an inmate can receive commissary: traditional commissary or via a SecurePak.
Traditional Commissary
The inmate can order commissary items via kiosks located in our jail facility directly through their Inmate Trust Fund account.
SecurePAK
An inmate cannot receive commissary via a SecurePak if there is a debt balance on their Inmate Trust Fund account. Because it is a judiciary account, we cannot release balance information to the public – only the inmate can release that debt information directly to their loved one.
SecurePak is a one-stop-shop for sending gift packages to your loved one in our custody. The orders do NOT count towards the inmate’s weekly commissary allowances.
Each inmate may have up to $100 total worth of product purchased through SecurePak each week. Inmates will receive their order 10 - 14 days after order processing.
Note: Every effort has been made to show and describe the merchandise and all information as accurately as possible. However, many manufacturers make changes in design, color, package size and styles during the year. Access SecurePak reserves the right to make any necessary changes for information printed incorrectly. Prices and offers are subject to change. Access SecurePak reserves the right to remove one or more items from the order due to an insufficient amount paid for orders received.
How Do I Order A Securepak?
You will need the inmate’s full name and jail/booking ID number.
Order SecurePak online or call 800-546-6283 (automated system available 24/7; customer service available Monday – Friday 7:30 am – 11:00 pm CST and Saturday 10:00 am – 4:00 pm CST).
Accepted methods of payment:
- Credit/Debit cards that have a valid U.S. address.
- Prepaid cards - must have the ability to assign a valid U.S. address to the card holder.
- Cashier’s check/Money order payable to Access SecurePak.
Orders placed with a credit/debit card or pre-paid card will be charged on the day the order is placed. Any refunds/credits due will be applied to the original card used. Please allow up to 30 days for a refund to process back to a credit/debit card.
For more information on how to send money or commissary, please contact 512-854-5319.
