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The latest reports from users having issues in Wilmington come from postal codes 28403, 28408, 28412 and 28401.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 295,212 ratings
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Problems in the last 24 hours in Wilmington, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Wilmington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (7%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Wilmington, New Hanover County, North Carolina
The most recent Spectrum outage reports came from the following cities:Wilmington, Leland and Castle Hayne.
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| City | Problem Type | Report Time |
|---|---|---|
 Wilmington | Internet | |
| Leland | Total Blackout | |
| Leland | Phone | |
| Wilmington | Internet | |
| Wilmington | Total Blackout | |
| Wilmington | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Wilmington, North Carolina
Latest outage, problems and issue reports in Wilmington and nearby locations:
- Duresspacito, DCI# 1223-874-293 (@duresspacito) reported fromSilver Lake Mobile Home Park, North Carolina
Seriously, why do I even lay for @GetSpectrum ? Upgraded to the "top tier" plan...service is worse than it was before. Outages literally every day.
- Christopher Courie (@Chris_Courie) reported fromSilver Lake Mobile Home Park, North Carolina
@Ask_Spectrum Requested along with many other people for some time now. Sounds like I just need to cancel and go with another provider. Thanks I will be giving @DIRECTV a call soon due to your inaction
- Duresspacito, DCI# 1223-874-293 (@duresspacito) reported fromSilver Lake Mobile Home Park, North Carolina
Thanks for ruining christmas with your garbage *** service @GetSpectrum What a terrible company. Go **** yourself sideways.
- Kelly Rowe (@KellyRowe910) reported fromSea Breeze, North Carolina
Dear @GetSpectrum please fix this man sh*t so he quits clogging up my timeline because y’all got sh*tty services. I swear, it’s like once every other week he complains and it takes up all my activity 🤣🤣😂😂
- cole (@plott_cole) reported fromBayshore, North Carolina
@Ask_Spectrum I literally missed an online exam today because you cannot fix an outage in 12 hours, thank you for always going down when needed most...
- RC (@RDUBCOLE) reported fromMurraysville, North Carolina
@Ask_Spectrum It’s not about the “correct” information, it’s the fact they never asked a long time customer why I was walking out the door. Customer service impacts customer loyalty.
- Windy Johnson (@jwindy89) reported fromMyrtle Grove, North Carolina
@GetSpectrum why would somebody want to get cable from your company when y'all got no supervisor to talk to a customer for 2 hours what kind of mess is that
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Lauren Bashae’ Washington (@laurenbashae) reported
@Ask_Spectrum first off why wouldn’t you take my payment that I tried to process several times and then when it finally went through you blocked me from texting my child. I pay for that phone on the same account???? What ********???????
- KCsugimulm808 (@sugimulm) reported
@Ask_Spectrum Why? Already did that locally, still NO SERVICE
- JC (@jcjammerz) reported
@Ask_Spectrum It's working now, but between two different companies and multiple services being down, I'm ready to look elsewhere for service.
- Jeffrey 🤍✨ (@xox_jeffrey) reported
@Ask_Spectrum Just for y’all to tell me yet again it’s not an issue on your end? 🙄 nah im good
- if mandy patinkin was a horse (@fyrabanks) reported
fantastic update, @Ask_Spectrum just sent me a completely new bill for "unreturned equipment" at an address i haven't lived at for 3yrs. 4mo ago, they referred me to a collections agency for a $157 charge i never even saw, which dropped my credit score about 175 points
- KCsugimulm808 (@sugimulm) reported
@GetSpectrum you guys really SUCK! Going on 8 hours and ZERO INTERNET and TV, WTF?! 😡🖕🏼🖕🏼🖕🏼
- Daddy Jax (@DaddyJax87) reported
@Ask_Spectrum Maybe you should start answering the phones over customer service
- Daddy Jax (@DaddyJax87) reported
@Ask_Spectrum That was fast...So next time I'm struggling with corporate customer service I'll just @ whoever on Twitter. Thanks
- Outcast Kid (@strangeficti0n) reported
@GetSpectrum And yet AGAIN there’s another outage here is NYC. So does your billion dollar company plan on compensating customers for the fact that there’s been nationwide outages multiple times in the first 6 days of the month or..? #dobetter #spectrumoutage #spectrum
- Vincent K Dennis (@VsRabbitHole) reported
Sigh.Why does your service suck so bad @Ask_Spectrum?
